Legal
Privacy Policy
Your privacy is important to us. This policy explains how Luso8 Cloud collects, uses, and protects your information.
Last updated: March 7, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, company name, and password when you create an account.
- Profile Information: Job title, phone number, and other details you choose to provide.
- Business Data: Information about your business operations, contacts, and market activities within the platform.
- Communications: Messages, feedback, and support requests you send to us.
- Usage Data: Information about how you interact with our services, including features used and time spent.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Provide AI-powered market insights and recommendations
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure cloud infrastructure hosted on Google Cloud Platform
- Compliance with SOC 2 and GDPR requirements
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in providing our services
- Business Partners: With your consent, to facilitate business connections
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability - receive your data in a structured format
- Withdraw consent at any time
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
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